known error record

known error record
  1. запись об известной ошибке

 

запись об известной ошибке
(ITIL Service Operation)
Запись, содержащая детальное описание Известной ошибки. В каждой Записи об известной ошибке документируется Жизненный цикл Известной ошибки, включая Статус, Корневую причину и Обходное решение. В некоторых реализациях процесса Известная ошибка документируется с использованием дополнительных полей в Записи о проблеме.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

EN

known error record
(ITIL Service Operation)
A record containing the details of a known error. Each known error record documents the lifecycle of a known error, including the status, root cause and workaround. In some implementations, a known error is documented using additional fields in a problem record.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

Тематики

  • информационные технологии в целом

EN

  • known error record


Англо-русский словарь нормативно-технической терминологии. . 2015.

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